Browns Hotels & Resorts Group General Manager Eksath Wijeratne receiving the ITS Red Star Award from Tim Grosse, General Manager of Go Vacations, the company based in Sri Lanka that handles all ITS Red Star guests
From left: Browns Hotels & Resorts Chief Officer Finance Jeewantha Perera, Eden Resort & Spa Resident Manager Channa Ekanayaka, National Chamber of Commerce Sri Lanka Honorary Secretary Deepal Nelson presenting the award, accompanied by Associated Newspapers of Ceylon General Manager Abhaya Amaradasa and Eden Resort & Spa Chief Accountant Nilusha Fernando
The Eden Resort & Spa in Beruwala, Sri Lanka which is the flagship resort of Browns Hotels & Resorts recently won top awards in the hospitality industry. These include the prestigious, globally acclaimed ITS Red Star Award and the Silver Award at the National Business Excellence Awards (NBEA) 2018 under the Hospitality and Tourism Sector in the National level ‘Large’ category.
The ITS Red Star Award stands for outstanding holiday quality and the satisfaction of the guests determines the award. Criteria such as reviews and recommendations in hotel rating portals are included in the selection of winners, as well as the results from its own guest surveys. By receiving the ITS Red Star Award for the first time, The Eden now stands amongst the worldwide 100 best hotels patronised by ITS Guests. The Eden also becomes the first and only Red Star award winning property in Sri Lanka.
Furthermore, at the 2018 National Business Excellence Awards, The Eden Resort secured the Silver award in the Hospitality and Tourism Sector, reaching the top in the NBEA for the 4th consecutive year. This year too, the hotel competed with its industry peers to emerge as one of the most outstanding in the Hospitality sector. The NBEA are held each year to award and recognise the best business entities across 29 sectors.
The Eden Resort & Spa is located on the iconic ‘Golden Mile’, a pristine stretch of beach in Beruwela. With the recent refurbishment, the Resort has experienced a rapid increase in occupancy levels. Over the recent years, the hotel has been recognised locally as well as internationally for its outstanding service standards and quality. The Eden Resort & Spa which operates under Browns Hotels & Resorts offers 158 elegantly furnished rooms, suites and penthouses, and an exclusive spa. The property is ISO 22000:2005 certified for food safety and food quality standards. Backed by these phenomenal credentials, the Eden Resort & Spa continues with its commitment to providing world class hospitality by exceeding the expectations of its guests, and continually upgrading its range of offerings. Eden’s latest addition which is its water sports centre, named ‘Island Waters’ offers unparalleled water sports experiences to its guests, ranging from Jet scooter, banana boat rides, canoeing, water skiing to jet boat rides. These activities are offered by a highly experienced and friendly staff at affordable rates.
Speaking about the latest achievements of the Eden Resort & Spa, Eksath Wijeratne, Group General Manager of Browns Hotels & Resorts said, “We are truly pleased to see that our hard work and passion for excellence has been recognised yet again. Eden has steadily grown over the years to become one of the most sought after luxury hotels in Sri Lanka. This clearly and undoubtedly is the result of the efforts of each and every member of our team. Without them, we wouldn’t have achieved any of these accolades. Also, the number of repeat guests to the hotel is another indication of the service standards of our staff. It is a great honour for us to receive such large numbers of repeaters whom we identify as “Inner circle guests” arriving on a daily basis. They not only bring room nights but also many of their friends and family members each time they visit. These repeat guests indirectly represent the hotel as our Ambassadors in their respective countries, cities and organisations.”
Browns Hotels & Resorts is a subsidiary of the Browns Group which is one of the largest conglomerates in Sri Lanka. The Company has exciting plans to launch many new properties in Sri Lanka including the Turtle Beach Resort in Kosgoda and the Riverina Resort in Beruwela along with many expansions in the Maldives.
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