In view of the situation in the world due to the coronavirus and its impact on the lives of global citizens, Air India Commercial Management with immediate effect has brought in many measures to ensure that all passengers who have either booked and or ticketed to travel with Air India on a future date are assisted so that they will not be put into any inconvenience whatsoever.
Further details can be obtained in this regard from travel agents or from Air India, Sri Lanka.
Source: http://www.ft.lk/travel-tourism/Air-India-introduces-generous-waiver-policy/27-697293
Sri Lanka Travel Feneteko