Ensuring safety of hotels A prime factor in reviving the tourism industry

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Shangri La Hotel after the Easter Sunday terrorist attack (File Photo)

Tourism is one of the key areas which contribute to the national economy of a country that needs to be handled professionally in order to bring in much-needed revenue to the country.

To cater to the same, there are many areas we have to plan and implement carefully. A solid system of security needs to be in place that gives the message to the world that it is safe for tourists, business travellers and professional partners to travel, visit and stay in that particular country.

Today, we see a large number of star class hotels and many more being constructed; billions of rupees being invested on them and super luxury facilities are available with excellent service providers. However, what is most important for a tourist, a businessman or a professional traveller is a very safe stay while at a hotel as human life is precious.

That is why we fought a brutal war for 25 years suffering with absolute commitment, without expecting any rewards since it was our bounden duty to the country. So, this is the time that these investors and business experts must plan and obtain professional security personnel to handle hotel security through the selection of capable and effective security companies or people to handle the security of these hotels or establishments.

Hotel is a service-oriented industry. Essential services including suitable security should be implemented and installed in a hotel which provides top-of-the-line customer service without exposing guests to crime risks and compromising the reputation of the hotel which would affect the entire tourism industry.

Singapore has an excellent reputation among tourists for being secure and safe. They give the utmost priority to ensuring the safety of their guests without exposing guests to crimes and they do not allow themselves to be lured into complacency where security is concerned.

A crime can occur at any place and at any time to anyone. When the elements of opportunity, target and the offender coincide, hotels have to assess the threats and place a comprehensive security system.

This is an essential investment, especially in the present situation and should not be considered as an optional expenditure.

Source: http://www.dailynews.lk/2019/06/10/features/187889/ensuring-safety-hotels

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