Amaya Lake in Dambulla is a proud recipient of the 2014 Gold Circle Award by Agoda.com, Asia’s leading hotel booking site. This award recognises properties that go above and beyond the call of duty in offering unique, world-class service for the betterment of the hospitality industry as a whole.

Amaya Lake’s active online engagement, keen understanding of e-business dynamics that define the industry and excellent service quality made it a top-performing property based on customer feedback and reviews on the Agoda.com website. It adds another award to its already impressive list of accolades being one of only six hotels in Sri Lanka to receive the prestigious recognition.

“We are proud to have been recognised by Agoda.com and pleased to consistently receive excellent and high satisfaction ratings from our valued guests,” Amaya Resorts & Spas Director Marketing and Sales Denesh Silva said. “We truly believe that our success depends on our ability to provide customer-focused quality service that meets and exceeds their expectations. We consider customer feedback as a valued source of information as it provides us an opportunity to constantly address essential quality related issues. By continuing to develop initiatives that improve customer service communications, Amaya Lake strives to remain a customer-oriented organisation that delivers superior and remarkable experiences to its guests.”
Since its inception, Amaya Lake has been honoured with multiple awards from organisations of domestic and international repute. These celebrated recognitions are a testament to its high standards and principles of hospitality and service that go beyond guests’ expectations. Travellers who stay at a Gold Circle Award-winning property are assured of garnering excellent services.
A glimpse of the lushness and the beauty of the property is beyond words and above expectation. On the shores of enchanting Kandalama Lake, discover a lifestyle defined by tradition and natural splendour. Nestled amid 40 acres of lush forest, Amaya Lake preserves the aura of local historical treasures, creating a feeling of old-world Sri Lankan charm matched with modern luxury.
Located in the heart of Sri Lanka’s Cultural Triangle, the resort is the ideal base for exploring nearby wonders such as the ancient city of Anuradhapura and the Dambulla cave temples. Stroll along tree-laden pathways and surrender to the pristine beauty of Amaya Lake. Unearth rustic living in a lush island sanctuary, resonating an air of simple luxury, refined elegance and laid-back seclusion.
A tropical haven complete with sweeping views of Kandalama Lake, Amaya Lake surrounds you with natural beauty where you can choose your oasis from one of our 120 guest rooms and suites, designed in harmony with the unspoiled environs of the resort. Enjoy waking up each morning to the humming of birds and let the airy breeze and quiet whispers of rustling trees enliven your senses. Each room resonates a home-away-from-home impression, with soft, earthy tones to let your mind escape from the cares of the world.
The chain of Amaya Resorts & Spas brings guests an authentic experience that reflects the culture, nature and beauty of Sri Lanka with seven resorts spread around the island including Amaya Lake in Dambulla, Amaya Hills in Kandy, Hunas Falls by Amaya in Kandy, Langdale by Amaya in Nuwara Eliya, Amaya Beach in Passikudah, Bungalow by Amaya in Kandy and Signature by Amaya in Dambulla.

 

Source :http://www.ft.lk/2014/12/19/amaya-lake-in-dambulla-awarded-gold-circle-award-2014-by-agoda-com/